Privacy Policy

Last updated: 16/10/2025

This Privacy Policy explains how FindYourAgent.co.uk (“we”, “our”, or “us”) collects, uses, and protects your personal information.

We respect your privacy and are committed to protecting your data in accordance with the UK General Data Protection Regulation (GDPR) and Data Protection Act 2018.

By using our website, you consent to the collection and use of your information as described in this policy.

1. Who We Are

FindYourAgent.co.uk is operated by a sole trader based in the United Kingdom. We help homeowners connect with trusted local estate agents by analysing property data and agent performance. We are not an estate agent — we act solely as an introducer between users and third-party estate agents. If you have questions about this policy, please contact:

FindYourAgent.co.uk
Email: everyone@findyouragent.co.uk
Address: FindYourAgent — 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, London, W1T 6EB

2. Information We Collect

We collect the following types of personal information when you use our website or submit a form:

• Full name

• Email address

• Telephone number

• Property address or postcode

• Estimated property value and details

• Information about your selling intentions (e.g., timeframe, reason for sale)

• Technical data such as IP address, browser type, and cookies (see Section 7)

  
  

We may also collect anonymised data about website usage for performance and analytics purposes.

3. How We Use Your Information

We use your personal information to:

• Match you with suitable local estate agents based on your property and requirements

• Share your details with one or more partner agents so they can contact you directly

• Provide customer support and follow-up communication

• Send relevant property-related updates, tips, or marketing (if you’ve opted in)

• Improve our website, services, and marketing performance

• Comply with legal or regulatory obligations

  
  

We will never sell your personal data to any third party.

4. Sharing Your Information

We may share your data with:

• Partner estate agents so they can offer valuations or marketing advice

• Technology providers who help us run the website (such as hosting, analytics, or form software)

• Marketing partners where you have given consent to receive updates or offers

  
  

We only share information necessary to perform our service and ensure all partners comply with UK data protection laws. In some cases, your details may be shared with more than one estate agent so you can compare services. Each agent who receives your data acts as a separate data controller and will have their own Privacy Policy.

5. How Long We Keep Your Data

We keep your personal information only as long as necessary to:

• Provide our service and introduce you to suitable agents

• Fulfil our legal or accounting obligations

• Handle potential disputes or complaints

  
  

Once your data is no longer needed, it will be securely deleted or anonymised.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Access – Request a copy of the information we hold about you

• Correction – Ask us to update or correct any inaccurate information

• Deletion – Request that we delete your data (“right to be forgotten”)

• Restriction – Limit how we use your data

• Objection – Object to certain processing or marketing communications

• Data portability – Request to transfer your data to another service

  
  

To exercise any of these rights, please contact us at [Insert Email Address]. We will respond within 30 days of your request.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Improve website performance and user experience

• Analyse visitor behaviour and traffic trends

• Personalise content and ads where applicable

  
  

You can manage or disable cookies through your browser settings.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no website or data transmission is completely secure, and you provide information at your own risk.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or data protection of these external sites. We recommend reviewing their privacy policies before providing personal information.

10. Children’s Privacy

Our services are intended for individuals aged 18 or over. We do not knowingly collect personal data from anyone under 18 years old.

11. Changes to This Policy

We may update this Privacy Policy from time to time without prior notice. The revised version will be posted on this page with an updated date. Please review this page regularly to stay informed of any changes.

12. Complaints

If you believe your data has been mishandled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority.

Visit www.ico.org.uk for more information.